Refund policy

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied, we offer a hassle-free return policy. Here are the details:

1. You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
2. If the item has been opened or used, we may accept the return at our discretion and issue a partial refund.
3. Items that cannot be returned include personalized items, digital products, and gift cards.
4. To initiate a return, please contact our customer service team and provide your order number and the reason for the return.

Note: You may return items within 14 days of delivery. For purchases made in person through our website, a 7-day return policy applies.